{"id":142,"date":"2024-09-12T08:40:53","date_gmt":"2024-09-12T08:40:53","guid":{"rendered":"https:\/\/help.upwex.io\/?post_type=knowledge_article&#038;p=142"},"modified":"2024-09-18T09:24:52","modified_gmt":"2024-09-18T09:24:52","slug":"assign-unassign-license","status":"publish","type":"knowledge_article","link":"https:\/\/help.upwex.io\/en\/articles\/assign-unassign-license\/","title":{"rendered":"Assign \/ Unassign License"},"content":{"rendered":"\n<p>When you are on the Trial plan, you have access to one license:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>10 AI requests<\/li>\n\n\n\n<li>7 days of trial use<\/li>\n\n\n\n<li>you cannot invite a user<\/li>\n\n\n\n<li>you cannot add an Open AI Key<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_fbd95cffa9\"><strong>How to switch to a paid plan?<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p>1. You need to go to the Billing page<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>2. In the &#8220;Plan&#8221; section, click the &#8220;Switch&#8221; button<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1024x570.png\" alt=\"image\" class=\"wp-image-146\" srcset=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1024x570.png 1024w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-300x167.png 300w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-768x428.png 768w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1536x855.png 1536w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image.png 1715w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>3. Then choose one of the paid tariff plans:<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"607\" src=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1-1024x607.png\" alt=\"image\" class=\"wp-image-148\" srcset=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1-1024x607.png 1024w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1-300x178.png 300w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1-768x455.png 768w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1-1536x910.png 1536w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-1.png 1711w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>4. Go back to billing and click &#8220;Purchase&#8221;<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"607\" src=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-2-1024x607.png\" alt=\"image\" class=\"wp-image-150\" srcset=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-2-1024x607.png 1024w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-2-300x178.png 300w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-2-768x455.png 768w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-2-1536x910.png 1536w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-2.png 1711w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"622\" src=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-3-1024x622.png\" alt=\"image\" class=\"wp-image-152\" srcset=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-3-1024x622.png 1024w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-3-300x182.png 300w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-3-768x467.png 768w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-3-1536x934.png 1536w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-3.png 1711w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>5. A license will appear in the Licenses block<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>6. Open the drop-down menu &amp; assign to the needed person:<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"622\" src=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-4-1024x622.png\" alt=\"image\" class=\"wp-image-154\" srcset=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-4-1024x622.png 1024w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-4-300x182.png 300w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-4-768x467.png 768w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-4-1536x934.png 1536w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-4.png 1711w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_eafb2945c8\"><strong>How to unassign a license from a user?<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the Billing section;<\/li>\n\n\n\n<li>Click on the button Cancel Subscription in the Action column;<\/li>\n\n\n\n<li>The license manager will open. In the &#8220;All licenses&#8221; block, click on the Details button. You will be redirected to the account where you can cancel your subscription.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"415\" src=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-5-1024x415.png\" alt=\"image\" class=\"wp-image-156\" srcset=\"https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-5-1024x415.png 1024w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-5-300x122.png 300w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-5-768x312.png 768w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-5-1536x623.png 1536w, https:\/\/help.upwex.io\/wp-content\/uploads\/2024\/09\/image-5.png 1711w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; height: auto;\">\n  <iframe src=\"https:\/\/www.youtube.com\/embed\/SdUuPQZScM4?si=IFVdKlo6bDhCj5Bq&amp;start=152\" frameborder=\"0\" allowfullscreen \n  style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\"><\/iframe>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When you are on the Trial plan, you have access to one license: How to switch to a paid plan? 1. You need to go to the Billing page 2. In the &#8220;Plan&#8221; section, click the &#8220;Switch&#8221; button 3. Then choose one of the paid tariff plans: 4. Go back to billing and click &#8220;Purchase&#8221; [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-142","knowledge_article","type-knowledge_article","status-publish","hentry","knowledge_category-billing-faqs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assign \/ Unassign License | Upwex Customer Service &amp; Support | Upwex Help<\/title>\n<meta name=\"description\" content=\"Explore comprehensive guides, FAQs, and step-by-step tutorials for Upwex. 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