{"id":661,"date":"2026-04-11T21:52:11","date_gmt":"2026-04-11T21:52:11","guid":{"rendered":"http:\/\/localhost:8088\/articles\/dashboard-overview\/"},"modified":"2026-06-01T09:15:42","modified_gmt":"2026-06-01T09:15:42","slug":"dashboard-overview","status":"publish","type":"knowledge_article","link":"https:\/\/help.upwex.io\/en\/articles\/dashboard-overview\/","title":{"rendered":"Dashboard overview"},"content":{"rendered":"<p>The Dashboard at <a href=\"https:\/\/account.upwex.io\/dashboard\">account.upwex.io\/dashboard<\/a> is your team&#8217;s command-center for Upwork bidding performance. 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Each panel has a title in the top-left and a row of filters on the right.<\/p>\n<ol>\n<li><strong>Activity Summary<\/strong> \u2013 four hero metrics (Jobs Viewed, Proposals Sent, Replies, Reply Rate) plus 6+ secondary metrics. Each value compares the current period against the previous one and shows a green \u2197 or red \u2198 delta. <em>Detailed breakdown in the <a href=\"\/articles\/activity-summary-metrics\/\">Activity Summary article<\/a> below.<\/em><\/li>\n<li><strong>Performance by Profile<\/strong> \u2013 table with one row per Upwork profile linked to your team. Columns: Proposals, Replies, Reply %, Invites, DM, Offers, Connects. The Reply % cell is colour-coded. Bottom row sums every column. <em>Full walkthrough in the <a href=\"\/articles\/performance-by-profile\/\">Performance by Profile article<\/a>.<\/em><\/li>\n<li><strong>Proposals &amp; Replies<\/strong> \u2013 daily stacked-bar chart. Bars: Proposals (purple), Replies (blue), Offers (pink). Green line overlay: Reply Rate %.<\/li>\n<li><strong>Trends &amp; Insights<\/strong> \u2013 three tabs that share the same date range:\n<ul>\n<li><strong>Conversion Funnel<\/strong> \u2013 Jobs Opened \u2192 Proposals \u2192 Replies \u2192 Offers, plus Reply Rate line.<\/li>\n<li><strong>Connects Economy<\/strong> \u2013 Connects Used vs Proposals, plus a Connects-per-Bid line.<\/li>\n<li><strong>Inbound vs Outbound<\/strong> \u2013 outgoing Proposals against incoming Invites, Direct Messages, and Offers.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Auto-Bidding Activity<\/strong> \u2013 daily bars for Scanned, Submitted, Replies, Offers (the Auto-Bid pipeline) plus Reply Rate line. Pulls from a separate Auto Bid endpoint.<\/li>\n<li><strong>Activity Heatmap<\/strong> \u2013 a calendar heatmap of the current year. Each cell is one day, coloured by total activity (bids + replies + opened jobs + invites + DMs + offers). Lazy-loaded \u2013 it fetches only when you scroll it into view.<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/help\/ss-da-01-dashboard-overview.png\" alt=\"Full Upwex Dashboard page rendered top-to-bottom: Activity Summary panel with four hero metrics (Jobs Viewed 359, Proposals Sent 189, Replies 57, Reply Rate 30.20%), Performance by Profile table with three rows and a Total row, Proposals &#038; Replies stacked-bar chart with Reply Rate line, Trends &#038; Insights with Conversion Funnel tab active, Auto-Bidding Activity bar chart, and Activity Heatmap calendar at the bottom\" \/><\/p>\n<h2>Filters<\/h2>\n<p>Each panel manages its own filters; changing a filter on one panel doesn&#8217;t affect the rest.<\/p>\n<ul>\n<li><strong>Period filter<\/strong> \u2013 a row of preset chips (<em>Current Week<\/em>, <em>Last Week<\/em>, <em>Current Month<\/em>, <em>Last Month<\/em>; Performance by Profile also has <em>All Time<\/em>). Activity Summary is selected to <em>Current Week<\/em> by default.<\/li>\n<li><strong>Custom date range<\/strong> \u2013 a <em>Start date \u2192 End date<\/em> picker on the right of each panel. Picking dates overrides the preset chip.<\/li>\n<li><strong>Member picker<\/strong> \u2013 small avatar button in the panel header. Pick <em>All Members<\/em> to see team-wide totals, or pick a specific member to filter the panel to their activity. Performance by Profile has no member picker \u2013 it always lists every profile and that&#8217;s the point.<\/li>\n<\/ul>\n<h2>How to read the colours<\/h2>\n<ul>\n<li><strong>Reply Rate %<\/strong> on Activity Summary, Performance by Profile, and chart line overlays uses the same thresholds: \u2265 10% green, \u2265 5% yellow, &lt; 5% red.<\/li>\n<li><strong>% change badges<\/strong> next to hero metrics: green \u2197 for improvement, red \u2198 for decline. Connects Used and Boost Connects flip the rule (lower spend is better, so a decrease shows green).<\/li>\n<li><strong>Bar chart palette<\/strong> \u2013 Proposals always purple, Replies blue, Offers pink, Invites green, Direct Messages amber, Connects orange, Jobs Opened amber. The Reply Rate line is always green and uses the right-hand axis (percent).<\/li>\n<\/ul>\n<h2>Data freshness<\/h2>\n<p>The dashboard reads from Upwex&#8217;s analytics API which is fed by the Chrome extension as you bid. It is <strong>not<\/strong> a live ticker \u2013 events are aggregated daily, so today&#8217;s numbers may take up to a few minutes to update after you submit a proposal or receive a reply. Activity Heatmap is fixed to the current calendar year and never includes future months.<\/p>\n<h2>Empty and loading states<\/h2>\n<ul>\n<li><strong>Loading<\/strong> \u2013 green-tinted shimmer placeholders on metrics and tables; <em>Loading\u2026<\/em> overlay on charts.<\/li>\n<li><strong>Empty<\/strong> \u2013 charts show a <em>&#8220;No data for the selected period&#8221;<\/em> message with an icon. The Performance by Profile table shows <em>&#8220;No data&#8221;<\/em> with an inbox icon if you haven&#8217;t synced any Upwork profiles yet. The heatmap simply renders with no green cells.<\/li>\n<\/ul>\n<h2>What&#8217;s next<\/h2>\n<p>Once you understand the layout, the two panels you&#8217;ll spend the most time on are the top two \u2013 Activity Summary (your day-to-day numbers) and Performance by Profile (per-profile leaderboard for an agency).<\/p>\n<ul>\n<li><a href=\"\/articles\/activity-summary-metrics\/\">Activity Summary \u2013 every metric explained<\/a><\/li>\n<li><a href=\"\/articles\/performance-by-profile\/\">Performance by Profile \u2013 table walkthrough<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>How the six panels of the Upwex Dashboard work \u2013 Activity Summary, Performance by Profile, Proposals &#038; Replies, Trends &#038; Insights, Auto-Bidding Activity, Activity Heatmap.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-661","knowledge_article","type-knowledge_article","status-publish","hentry","knowledge_category-dashboard-analytics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dashboard overview | Upwex Customer Service &amp; Support | Upwex Help<\/title>\n<meta name=\"description\" content=\"Explore comprehensive guides, FAQs, and step-by-step tutorials for Upwex. 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