{"id":669,"date":"2026-04-11T21:52:11","date_gmt":"2026-04-11T21:52:11","guid":{"rendered":"http:\/\/localhost:8088\/articles\/filtering-period-profile\/"},"modified":"2026-06-04T13:18:17","modified_gmt":"2026-06-04T13:18:17","slug":"activity-summary-metrics","status":"publish","type":"knowledge_article","link":"https:\/\/help.upwex.io\/en\/articles\/activity-summary-metrics\/","title":{"rendered":"Activity Summary \u2013 every metric explained"},"content":{"rendered":"<p>Activity Summary is the top panel of the Dashboard. It collapses your team&#8217;s bidding into ten or so KPIs and shows how each one moved compared to the previous period of the same length.<\/p>\n<h2>The four hero metrics<\/h2>\n<p>The first row has four large green numbers, each with a coloured delta vs the previous period.<\/p>\n<ul>\n<li><strong>Jobs Viewed<\/strong> \u2013 how many job-detail pages your team opened. A useful proxy for &#8220;how much pipeline are we even looking at?&#8221;<\/li>\n<li><strong>Proposals Sent<\/strong> \u2013 total proposals submitted on Upwork (manual + Auto Bid combined).<\/li>\n<li><strong>Replies<\/strong> \u2013 replies received from clients. A reply means the client responded to your proposal in any form, including invites and direct messages.<\/li>\n<li><strong>Reply Rate<\/strong> \u2013 Replies \u00f7 Proposals Sent, expressed as a percentage. The number is colour-coded:\n<ul>\n<li>Green when reply rate \u2265 10% \u2013 healthy<\/li>\n<li>Yellow when \u2265 5% but &lt; 10% \u2013 acceptable<\/li>\n<li>Red when &lt; 5% \u2013 work on relevance, prompts or matching<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/help\/ss-da-02-activity-summary.png\" alt=\"Activity Summary panel \u2013 four hero metrics (Jobs Viewed 359 +22.1%, Proposals Sent 189 +17.4%, Replies 57 +29.5%, Reply Rate 30.20% +5.6% all green); below: Invites 23 +2, Offers 14 +1, Direct Messages 40 +4, Connects Used 1262 +151, Boost Connects 267 +45, Avg Connects per Bid 6.68 \u22120.22, Cost per Reply \u22120.47, CRM Syncs 17; period tabs Current Week \/ Last Week \/ Current Month \/ Last Month and a date range picker on the right\" \/><\/p>\n<h2>The secondary metrics row<\/h2>\n<p>Below the hero block sits a denser row of supporting metrics. They&#8217;re driven by the same date range and member filter.<\/p>\n<ul>\n<li><strong>Invites<\/strong> \u2013 invitations from clients to apply. Independent of your own bidding effort and a strong signal that your profile is being discovered.<\/li>\n<li><strong>Offers<\/strong> \u2013 offers received (the formal Upwork &#8220;Send Offer&#8221; step). A subset of Replies, but more meaningful because the client is ready to hire.<\/li>\n<li><strong>Direct Messages<\/strong> \u2013 DMs initiated by clients on Upwork without a proposal you sent. Same idea as Invites but in a freer form.<\/li>\n<li><strong>Connects Used<\/strong> \u2013 total Upwork connects burned (base bid cost + boost). The hover tooltip spells out the formula.<\/li>\n<li><strong>Boost Connects<\/strong> \u2013 connects spent specifically on Boosted Proposals. Equals Connects Used minus the base bid cost.<\/li>\n<li><strong>Avg. Connects per Bid<\/strong> \u2013 Connects Used \u00f7 Proposals Sent. A rising number usually means your team is boosting more aggressively.<\/li>\n<li><strong>Cost per Reply<\/strong> \u2013 converts connects spend into a USD figure per reply received. Formula: <code>Connects used \u00d7 Upwork's per-connect price \u00f7 Replies<\/code>. The lower the better.<\/li>\n<li><strong>CRM Syncs<\/strong> \u2013 only shown when Pipedrive is connected. Counts how many Upwork chats were pushed to Pipedrive in the selected period.<\/li>\n<\/ul>\n<p>For Connects Used, Boost Connects, Avg. Connects per Bid, and Cost per Reply, a <strong>decrease<\/strong> is the good outcome \u2013 so the delta colouring is inverted: a green \u2198 means you spent less, a red \u2197 means you spent more.<\/p>\n<h2>Filters<\/h2>\n<p>Two filter rows sit in the panel header.<\/p>\n<ul>\n<li><strong>Period chips<\/strong> \u2013 <em>Current Week<\/em>, <em>Last Week<\/em>, <em>Current Month<\/em>, <em>Last Month<\/em>. The selected chip is green; the others are grey. Default is Current Week.<\/li>\n<li><strong>Date range picker<\/strong> \u2013 <em>Start date \u2192 End date<\/em>. Picking a custom range overrides the period chip and turns it grey.<\/li>\n<li><strong>Member picker<\/strong> \u2013 the small avatar in the panel header. Choose a single team member to filter the metrics to their activity, or <em>All Members<\/em> for team-wide totals.<\/li>\n<\/ul>\n<h2>How the comparison works<\/h2>\n<p>The delta badge next to each metric (e.g. <code>+22.1%<\/code>) compares the selected period to the equivalent previous period of the same length:<\/p>\n<ul>\n<li><em>Current Week<\/em> compares against <em>Last Week<\/em><\/li>\n<li><em>Current Month<\/em> compares against <em>Last Month<\/em><\/li>\n<li>Custom date ranges compare against the same number of days immediately before<\/li>\n<\/ul>\n<p>If a metric had no value in the previous period (e.g. you just signed up), the delta badge is hidden so you don&#8217;t see a confusing &#8220;+\u221e%&#8221;.<\/p>\n<h2>Reading these numbers in practice<\/h2>\n<ul>\n<li><strong>Low Reply Rate, high Proposals<\/strong> \u2013 too much spray, not enough relevance. Tighten your Auto Bid match score and review your cover-letter templates.<\/li>\n<li><strong>Low Reply Rate, low Proposals<\/strong> \u2013 your team isn&#8217;t bidding enough. Loosen Auto Bid filters or set up daily caps.<\/li>\n<li><strong>Cost per Reply trending up<\/strong> \u2013 usually means more Boost Connects burned without proportionally more replies. Decide whether the boost is worth it.<\/li>\n<li><strong>Invites + Direct Messages climbing<\/strong> \u2013 your profile content is doing the work; clients are finding you. Treat these as warm leads in the CRM.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Hero metrics, secondary metrics, period vs custom range filter, member picker, comparison logic and reading patterns for the Activity Summary panel.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-669","knowledge_article","type-knowledge_article","status-publish","hentry","knowledge_category-dashboard-analytics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Activity Summary \u2013 every metric explained | Upwex Customer Service &amp; Support | Upwex Help<\/title>\n<meta name=\"description\" content=\"Explore comprehensive guides, FAQs, and step-by-step tutorials for Upwex. 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