Upwex Customer Service & Support | Upwex Help Help Center

Billing & AI Credits

Everything about pricing plans, AI Credits, payment methods, invoices, promo codes and subscription management.

  1. 01 Pricing plans overview Compare Upwex plans – Lite, Pro, Max – pick the one that fits your bidding volume.
  2. 02 What are AI Credits AI Credits explained: how the team pool works, what each action costs, where to check balance, and what happens at…
  3. 03 Top up AI Credits Buy a one-time AI Credit pack from the slider modal – 100 to 5000 credits with up to 33% off,…
  4. 04 Upgrade, downgrade or switch plans How to change your Upwex subscription plan and what happens to billing.
  5. 05 Edit billing information (including VAT) Update your billing details, company name, VAT ID and address for invoices.
  6. 06 Cancel your subscription How to cancel your Upwex subscription and what happens to your data.